FAQ » WildBlue FAQ's
Installation Information
Do customers have to have a phone line in addition to the satellite connection?
What is the installation process like? Can I install my own dish?
Will my Home Owners Association (HOA) allow mounting the WildBlue dish?
Can I use wireless home networking with WildBlue?
Do I need a southern line of site to receive a signal from your satellite?
Do customers have to have a phone line in addition to the satellite connection?
No. WildBlue offers an efficient 2-way broadband connection that requires no phone lines.
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What is the installation process like? Can I install my own dish?
WildBlue professional installers quickly and efficiently install equipment and activate WildBlue's broadband service at your chosen location. The satellite mini-dish is about 26 inches x 28 inches and can be easily mounted on a roof, outside wall or in the ground. A cable from the dish connects to a satellite modem (a small box usually placed next to the computer), which connects to your computer via an Ethernet connection. Installation requires an installation professional to make sure that hte dish is pointed at the satelltie accurately and to verify that all connections are made properly. Self-installation is not offered.
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Will my Home Owners Association (HOA) allow mounting the WildBlue dish?
The WildBlue dish is considered under what the FCC calls the "Over-th-Air Reception Devices Rule". This means the WildBlue dish is under the same classification as other residential satellite dished (such as satellite television) and legally permittable for mounting on your home. As always, please check with your HOA for specific rules and covenants that may alter your rights. For additional information on the FCC ruling and dish classification, view the FCC OTARD documentation.
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Can I use wireless home networking with WildBlue?
Yes. WildBlue is compatible with all major wilreless home networking products.
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Do I need a southern line of site to receive a signal from your satellite?
Yes. You will need a clear view of the southern sky to receive a signal from the WildBlue satellite.
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